Pre Order
PRE-ORDERS & SPECIAL ORDERS
Please read this page and the full product description before placing your order.
WHAT IS A PRE-ORDER?
A pre-order is an advance purchase of an item that is not ready to ship. This includes our exclusive Little Angels prints, Bébécar special orders, and any item marked PRE ORDER. Each product or collection has its own estimated shipping timeframe, listed in the product description. These estimates are not guaranteed delivery dates.
EXCLUSIVE LITTLE ANGELS PRINTS
Our exclusive prints are produced specifically for each collection. Please review the product description for the pre-order closing date and estimated production and shipping timeframe.
When a timeframe is measured from the pre-order closing date, it begins when the ordering window closes, rather than the day you place your order.
Production, fabric availability, quality checks, transportation, and customs may affect arrival dates. We will communicate updates as they become available.
BÉBÉCAR PRAMS & ACCESSORIES
We are a verified Bébécar retailer. We do not stock Bébécar prams or accessories. Each item is specially ordered from Bébécar in Portugal.
Please allow an estimated 4 weeks for processing and shipping unless the product description states otherwise. Fabric availability, manufacturing schedules, holidays, shipping, and customs clearance may extend this timeframe.
After checkout, you will receive an email containing a special order agreement. You must complete and sign it within 24 hours of receiving the email. If the agreement is not completed within that timeframe, your order will automatically be canceled. Please check your inbox and spam folder.
Shipping and any applicable VAT will be billed separately through a Shopify invoice. We do not expect the combined shipping and VAT amount to exceed $400. Your order will not ship until this invoice is paid.
Prams ship via UPS or FedEx with a signature required upon delivery.
Bébécar is located in Portugal, and our communication with their team takes place by email. Time zone differences and their business schedule may affect how quickly we receive updates.
PAYMENT & CANCELLATIONS
Pre-orders require payment at checkout unless an approved deposit option is offered for that item.
Because these items are ordered or produced specifically for your purchase, we do not accept cancellation requests, exchanges for other items, or refunds for a change of mind once your order is placed, except where required by applicable law.
The automatic cancellation for an unsigned Bébécar agreement is an exception to this policy.
ESTIMATED SHIPPING DATES & DELAYS
Please order only if you are comfortable waiting beyond the estimated timeframe if delays occur.
Some items may take longer than 6–8 weeks. Please refer to your specific product description rather than assuming that timeframe applies to every pre-order.
If an estimated shipping date changes, we will provide an update with the information available and any options applicable to your order.
COMBINING IN-STOCK & PRE-ORDER ITEMS
If your order contains both in-stock and pre-order items, the entire order will ship together once all items are available.
Please place separate orders if you would like your in-stock items shipped sooner.
WHEN YOUR ORDER ARRIVES
For items arriving at Little Angels Boutique, please allow 24–48 business hours for packing and preparation after we receive and check your items.
Items shipping directly from Bébécar follow their dispatch schedule. You will receive tracking information by email once your order ships.
Updates may also be shared on our social media pages. Please keep your checkout email address current and check your spam folder.
BEFORE YOU CHECK OUT
By placing your order, you acknowledge that you have read the product description, estimated timeframe, and applicable pre-order terms. These terms do not limit your rights under applicable law.